Privacy Policy

We are committed to protecting your privacy. We comply with the principles of the Data Protection Act 1998 and aim to maintain consistently high levels of best practice in our processing of personal and/or sensitive personal data.

We will use your information as set out below:


a. We will only use your information obtained (whether from the police and / or from you) in connection with the provision of the Your Belt/Your Life Scheme. We will not use any such information for marketing and / or promotional purposes.
b. We may also pass to the police force that invited you to take part in the Scheme any information provided to us and / or collected by us in relation to the Scheme. The police force may add this information to the police national database.
c. We do not sell, trade, or rent your personal information to others.
d. In the event of telephone calls from you, we also reserve the right to ask security questions (which we in our sole discretion deem appropriate), in order to satisfy ourselves that you are who you say you are.
e. A customer may properly give his or her spouse or partner's consent over the telephone or via the website provided he confirms that he has permission to do so. If the consent is written, the spouse must independently endorse such consent.
f. We store all the information you provide us, including information provided via forms you complete on our website, and information which we may collect from your browsing. Our server, in common with nearly all web servers, logs each page that is downloaded from the site.
g. We ask for your email address to enable us to contact you in relation to the Your Belt/Your Life Scheme, to contact you if there is a problem with your order, or there is another genuine reason for doing so.
h. As previously mentioned, we will not sell, trade or rent your information and will never disclose information about you to third parties. Other circumstances where we are operationally or contractually obliged to pass on your information may be where third parties administer part of the service. We may of course be obliged at law to pass on your information to the police or any other statutory authority.
i. To help us to prevent fraud and money laundering your details may be submitted to fraud prevention agencies and other organisations where your records may be searched.
j. Amendment and retention of information:

i. Please advise us in writing as to any changes in your circumstances. Obviously it is preferable for us to retain up to date information. We will amend details as required. We are however obliged and permitted by law and regulation to retain certain types of data for a minimum period of time. The minimum period of time is six years.

k. Subject access requests:

i. You have a statutory right of access to accessible personal and/or sensitive personal data that we hold about you. In order to exercise this right, your application must be in writing for security reasons. Please refer to the information you wish to see giving dates if possible.

l. Change to our Privacy Policy:

i. If we decide to change our Privacy Policy, we will update all relevant documentation and post any changes onto our websites so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Contact Us | FAQ | Terms & Conditions | Terms of Website Use | Privacy Policy - © Thames Valley Police on behalf of the National Driver Offender Retraining Scheme (NDORS) 2017
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